YOUR PRIVACY IS A PRIORITY
Cancellation and Refund Policy
At Gujarat Travels, your satisfaction is our utmost priority. We are committed to ensuring your journey with us is hassle-free and enjoyable, and that includes providing clear and flexible policies for cancellations and refunds. Life is full of surprises, and we are here to support you every step of the way. Please take a moment to acquaint yourself with our cancellation and refund policy outlined below.
● We believe in accommodating changes in plans, so if you decide to cancel your booking 48 hours or more before your scheduled departure, you are entitled to a full refund.
● Should your plans shift within 24 to 48 hours of your departure, a modest cancellation fee of 25% of your booking amount will apply, but the majority of your investment will be returned to you.
● For those last-minute adjustments within 24 hours of your scheduled departure, refunds, unfortunately, won’t be possible, as we’ll be gearing up to give you the best experience.
● We understand the importance of your hard-earned money, so we will ensure refunds are processed using the same payment method you used when booking.
● For eligible cancellations, we will kickstart the refund process within a swift 7 business days of your cancellation request.
● Depending on the peculiarities of your bank or payment provider, it might take a bit more time for the refund to reflect your account.
How to Request a cancellation
To cancel your booking, just reach out to our friendly customer support team through phone or email at least 48 hours before your departure. Share your booking details and the reason for your change in plans, and our team will gently guide you through the process.
Changes to Bookings
If you need to make changes to your reservation, such as altering the travel date or the number of passengers, please do not hesitate to contact our attentive customer service team as quickly as possible. Depending on the options that are available, we will do all in our power to find the optimal solution for you.
For all your travel-related requests, whether it’s a cancellation, changes, or any inquiries, you can reach us through the following channels:
Please be aware that our cancellation and refund policy can be subject to change at any time. To remain up to date, we recommend visiting our website for the most recent updates or contacting our friendly customer service team for assistance.
Please accept our sincere gratitude on behalf of everyone here at Gujarat Travels for the honour of being chosen to assist you on your travels. We’re thrilled to have you aboard, and we can’t wait to give you a trip as seamless as a pleasant, welcoming embrace. Travel safely!